Tell us where it's breaking.

Book a short call and describe the problem in your own words. We will tell you whether we can help, what an engagement would involve, and what it would cost. If it is not a fit, we will say so.

What happens next

Three steps, no pitch deck.

01

A short call

Twenty to thirty minutes. You describe what is going wrong. We ask questions and tell you honestly whether this is something we work on.

02

A scoped proposal

If it is a fit, you get a written scope with what we would look at, how long it takes, and what it costs. No open-ended retainers.

03

Assessment first

Engagements open with an operational assessment. You keep the findings whether or not you continue with us.

Useful to have ready

None of this is required, but it makes the first call sharper.

  • Roughly how many wholesale accounts you ship to, and who the largest are
  • What systems you run today for orders, inventory and EDI
  • Whether fulfillment is in-house or with a 3PL, and how long you have been with them
  • What your deduction or chargeback rate looks like, even approximately
  • What triggered you to look for help now

Prefer to write instead of book?

Tell us what is going wrong and we will come back to you. We read every message.

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